What still points customers to the old location?
Choose the closest situation to see which part of the guide to inspect first. You can change your answer at any time.
Quick guide
Three checks before making a change
1Is the old location closing or staying open?
Decide whether this is a relocation, a second branch, or a closure before editing profiles. Those situations describe different realities. Write a one-sentence statement the team can use consistently: which operation is moving, when, and whether the previous location will still serve customers.
Then confirm the new address, entrance, contact route, opening date, and hours. If the move date is still uncertain, say what is confirmed and when the next update will be available.
2What should the move-day checklist cover?
| Detail | Before the move | After the move |
|---|---|---|
| Address and directions | Verify the new location | Check the public result |
| Opening date and hours | Approve the schedule | Confirm actual operation |
| Phone and inquiry route | Test and assign coverage | Retest incoming contact |
| Entrance photos | Prepare current images | Remove misleading old images you control |
| Old-location notice | Explain the change | Check that it remains useful |
Use Google’s address guidance and the relevant profile process. Do not assume that editing your own website automatically updates every map or directory.
3How can you reduce confusion during the transition?
Keep the announcement dated and concrete. “We have moved to [address], starting [date]” is easier to act on than “New beginnings!” Tell staff how to answer customers who still have the old location saved.
Illustrative exampleNot a client audit
A barbershop keeps its number but changes address
A barbershop moves but keeps the same phone number. The owner changes the address, publishes an entrance photograph, and checks that the Facebook contact information matches. The phone still needs testing because an unchanged number can have unanswered calls during the move.
What to check
Your worksheet and first action
Mark each check correct, needs attention, or not sure. Your answer stays on this page and is not sent to Lokal Tayo.
This worksheet is a decision aid. Confirm facts with the person responsible for the business before changing public information.
How can you put this into practice?
Use confirmed information and keep a short record of the change and its follow-up.
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Clarify the relocation or branch change.
Write whether the original location is moving, closing, or staying open while another branch begins operating.
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Publish confirmed new-location details.
Approve the new address, entrance, opening date, hours, and contact route, then coordinate the changes across customer channels.
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Check old references and contact routes.
Look for old directions and photographs, test the current number, and keep unresolved references on a follow-up list.
Help with implementation
Our local SEO service covers public listing priorities. If the move also requires new location or contact pages, review our website development service and keep those details consistent with the listing.
What is your next step?
Still seeing old-location details online?
Start with a free check of one business location. We will review the publicly visible listing details, identify up to three priorities, and explain what you can act on yourself. If the basics are accurate, we will say so.
On the contact form, choose “Not sure yet — tell me what to fix first.” Share the business name, area, and issue when we get in touch.
The free check covers
- Public address and entrance
- Hours and contact route
- Old-location references
Frequently asked questions
Should I create a new profile for every move?
Do not make that your automatic first step. Establish whether the same business is relocating and follow the current process for that situation before creating another entry.
When is the update finished?
When the important public details are accurate and the contact route works. Keep unresolved third-party references on a follow-up list instead of assuming they changed with your own pages.
Sources and method
Prepared from the stated sources where applicable and an original editorial worksheet. No first-hand client test, professional review, or measured conversion improvement is claimed. Examples and numerical illustrations are labelled beside their use.